Refund policy
Return and Refund Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.
Returns:
- You may return most items within 30 days of delivery for a full refund or exchange.
- Items must be unused, in original condition, and with all original packaging.
- Some products (like personalized items) may not be eligible for return.
Refunds:
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7–10 business days.
- Shipping costs are non-refundable unless the return is due to our error.
Exchanges:
- If you received a defective or wrong item, we will gladly replace it at no additional cost.
- Please contact us within 7 days of receiving your order to arrange an exchange.
How to Return an Item:
- Contact our customer service at [your email/contact] with your order number and reason for return.
- Follow the instructions provided for returning your item.
Note: We reserve the right to refuse returns that do not meet our policy requirements.
Thank you for shopping with us! We value your satisfaction and strive to provide the best service possible.